FAQ

Where is the store based? 

San Diego, CA

When will my order be shipped?

Orders can take up to a week to ship, but we usually ship them out within 2-3 days of purchasing! We're a small business and appreciate the patience and support! 

How long will it take to receive my order? 

If you are in the U.S. it could take 2-5 business days to arrive depending on the efficiency of your local postal service. Tracking comes with every U.S. order. International orders will vary due to customs and could take take 2-5 weeks to be received. International orders will have tracking up until it leaves the U.S.

What's the return policy? 

We do not offer returns, refunds, or exchanges at this time. 

Do you offer wholesale?

Sure! Email us at contact@harajukupeach.com to inquire about our wholesale availability. 

What are pre-order items?

Pre-order items are items that are still in production and can take 4-6 weeks to ship to you. We will always have a rough estimate on when the items will be shipped to you on each individual listing. Orders containing pre-order items will not ship until all items are in stock. If you want any additional in stock items sooner, please place a separate order.